Refund policy

Refund & Return Policy – RetroPistol

Effective Date: 01/10/2026

At RetroPistol , we take pride in the quality of our products and the experience we provide. Please read our policy carefully before completing your purchase.

All Sales Are Final (0-Day Return Policy)

Due to the nature of our products and operations, all purchases made on Retropistol are final.
We do not offer returns, exchanges, or refunds once an order has been placed.

This is a 0-day return policy, meaning:

  • Returns are not accepted after purchase

  • Refunds are not issued for any reason other than those outlined below

Exceptions (If Applicable)

We will only consider a replacement or refund in the following cases:

  • You received the wrong item

  • Your item arrived damaged or defective

Claims must be submitted within 48 hours of delivery and include valid proof (photo or video evidence).
If approved, we may offer:

  • A replacement item, or

  • A store credit, at our discretion

Refunds are not guaranteed and are reviewed on a case-by-case basis.

Non-Refundable Situations

Refunds or returns will not be provided for:

  • Change of mind

  • Incorrect address entered at checkout

  • Delayed shipping due to carriers

  • Normal wear and tear

  • Misuse or improper handling of the product

Order Cancellations

Orders cannot be canceled once they have been placed or processed.

By completing a purchase on RetroPistol, you acknowledge and agree to this Refund & Return Policy.